Return Policy for Pumpkin HQ
30-day return policy for all physical products.
Return shipping is the responsibility of the customer.
Thank you for shopping at Pumpkin HQ, the #1 destination for pumpkin carving stencils and supplies. We appreciate your business and are committed to ensuring your satisfaction with our products.
- Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact our customer support team. We will gladly work with you to address the issue in a timely manner.
- Incorrect Items: If you receive an incorrect item in your order, please notify our customer support team immediately. We will rectify the situation by sending you the correct item as quickly as possible.
- Order Cancellations: To provide you with the fastest service possible, we are currently unable to cancel orders once they are placed. Please understand that all orders are final once your payment is submitted.
- Customer Support: If you have any questions, concerns, or require assistance, please do not hesitate to reach out to our friendly customer support team. We are here to help and ensure your shopping experience is a positive one.
- Shipping Information: For details on shipping, delivery times, and tracking information, please refer to our Shipping Policy page on the website.
Please make sure to review your order carefully before completing the purchase. If you have any questions about a product, feel free to contact us, and we'll be happy to assist you.
Thank you for choosing Pumpkin HQ for your pumpkin carving needs. We hope you have an incredible carving experience and create fantastic pumpkin masterpieces!